Find answers to common questions about our B2B apparel manufacturing services , production capabilities, quality standards, and delivery processes . We're here to help you understand how we can support your business needs.
All our ready stock garments are kept in our office, our Factory stores fabrics, yarns & work in progress goods. So if you want to visit & collect ready garments, you can visit our sales office. Please note, you can check stock on our website and place orders to ensure you get what you are looking for. We keep updated stock lists on our website at all times. For any custom products, they take 5-11 Days & can be picked up from our factory or you can always request paid deliveries.
We are not surprised, but honoured that you would want to. However, please note that we aren't a clothing brand, we do not offer returns for sizing, Cash on Delivery, any discounts, there are no tags, labels & the packaging is bland & generic. That said, the product quality would be good and match all specifications but we would still recommend you not to as we much rather have you buy products from our customers, actual clothing brands. However, in case you would still want to, you can signup on our site as a Consumer, select your products & confirm the order. We will send you the final invoice via email or whatsapp & after payment dispatch your products.
We detail all our key facts with regards to infrastructure, key customers & other details on our website, you can have a look at that or take to our sales team to judge if we are a fit for your fashion vision. You can also visit individual service pages to find specific information on those aspects.
We have multiple systems that reduce the possibilities of defects including multiple approval stages. For samples, there are no returns whatsoever but for orders, we provide strong guarantees including returns subject to our terms. Read the terms carefully for the same.
No, we do not. While there is no minimum quantity per order for ready products, we won't white-label those or deliver them to someone else. Printing has MOQs typically between 20-100 PCs Per Design.
Lead times vary depending on the product, the order quantity, the level of customization and the current load on our production lines. Individual product pages display estimated timelines for those specific items. All lead times refer to dispatch time, meaning the number of days we need to produce and prepare your order for courier pickup. Delivery duration is separate and depends on the logistics partner. Within India, surface shipments generally take 5 to 8 days to reach your warehouse, and international air shipments typically arrive in 5 to 11 days.
We are based out of Kolkata, India. Our office & factory are both in West Bengal & we do not have offices anywhere else. We might have distributors in some regions & do occasionally take part in exhibitions in other cities to showcase our products. However, we can deliver products globally, especially every pincode in India & work with you to get the cheapest logistics costs. Learn more on the logistics service page.
You can visit our contact page or use the chatbot to submit your mobile number, email & name for our team to get in touch or contact us at +919830562504 or message us on WhatsApp, Instagram or Facebook or you can even visit our office. Please note replies might be delayed during non business hours. Y
Different products have different prices which varies on the material, shade and quantity purchased. You can see fabric pricing on the fabric page, product pricing on each of the product pages (it is in the black button called "View Pricing & Availability", where you also need to select your quantity). You can calculate rough estimates of DTF Printing, Embroidery & Screen Printing costs from the calculators on the services page. If there is a particular quantity range, product or service for which pricing is not available on the site, you can contact our sales team to calculate costs on the same.
Yes, you can order all products in ready stock as samples, even a single unit. We can also make custom fittings, fabrics & designs (prints, embroideries & more) for you as per your needs. Please go through the samples guide page for more data on that. We can also send swatchbooks & fabric cuttings for your testing and other needs, for that contact our sales team.
It depends entirely on the product or design needed. For products that are already in stock, there is no minimum at all and you can order even a single piece or mix multiple sizes, colours & products. If we are making garments using our in-stock fabrics, the minimum is one fabric roll, which generally yields around 70-100 pieces, in which you can take multiple sizes. For completely custom fabrics, colours or special finishes, the requirement is usually between 600 - 1000 KGs. Customization services have their own MOQs: embroidery & screen printing typically require 100 pieces per design, while DTF printing requires a MOQ of 20 pieces per design. Other services may have different minimums, and those can be found on their respective service pages.
